FAQ Roundup: The Questions Customers Ask Most
New customers often ask the same handful of questions before and after buying. Here are the quick answers, with links to the full guides.
Do I need an account to buy?
Yes. An account is required, because your purchase is delivered through it. Create one at checkout or visit the shop to browse first.
Where do I download my software?
After your payment is confirmed, sign in and open My account > Downloads. Step-by-step instructions are in our guide: How to download your software from your account.
What files will I receive?
- ECUsafe 2.0 is delivered as a ZIP archive (6.99 USD).
- ECU Pinout Software v1.4 is delivered as a 7z archive (14.49 USD).
Both need to be extracted before use. See How to extract ZIP and 7z archives.
Which Windows version should I use?
Windows 7 is recommended, and Windows 10 is also supported. For details, read Windows 7 vs Windows 10.
How long does the license last?
Our licenses are lifetime licenses. Learn more in What does a lifetime license mean?
What if I need help?
Check the FAQ page and our support page first. If you still have a question, email auto.softwares@yahoo.com. Including the product name and a short description of the problem helps us answer faster.
Still not sure?
Take a look at the product pages in the shop and contact support before you buy if anything is unclear.